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Frequently Asked Questions

 

What is herbal medicine?

Herbal medicine is derived from plants or herbs and is used effectively against a wide array of ailments.

Are your products safe and free from risks?

VitoPharma products are extremely safe because they are herbal and have no side effects. Our products meet international and pharmaceutical standards in preparation and packaging.

How are your products made available?

VitoPharma products are supplied to you in carefully packaged bottles that contain 60 tablets/capsules depending on the product that you order.

What do I do if I miss a dose?

If you miss a dose, take it as soon as you remember. However, if it coincides with the next dose then just continue your normal course.

How do you package my order?

Your privacy is of the highest importance and therefore, the products will be shipped in discreet packages. To learn more, visit the Guarantee link.

What is your guarantee?

All products on this website come with a Money Back Guarantee that is valid for 90 days. If you are not satisfied with the results, you can claim your money by getting in touch with our customer service by email or by telephone.

How do I order your products?

You can order from this website 24 hours a day, 7 days a week. An efficient purchase mechanism has been put in place for your speedy shopping and convenience.

How secure is your online payment system?

It is totally safe and reliable! All transactions and information is transmitted via our secure payment server that uses a foolproof 256-bit encryption, the best in online security on the Internet. Therefore, there is absolutely no risk involved and using your card here is even safer than the payment you make in restaurants or hotels!

What types of payments do you accept?

We accept all major credit cards including Visa, MasterCard, American Express, Maestro, Carte Bleue and Discover.

How many days will it take for the product to reach me after I have made a payment?

After you have made the payment, your order will be delivered to you in 7 - 15 days depending on the mode of delivery that you choose.

What are the shipping costs?

Our products are shipped to your door safely and in a timely manner. We follow international standards in packing and shipping. You can choose from either of the following 2 options:

• $14.95 for delivery using Registered Mail (up to 15 business days)
• $29.95 for delivery using Express Mail (up to 7-10 business days)

Do you have a customer support mechanism?

Our organized Customer Support is among the very best in the industry. Our Customer Agents will answer your queries with a patient ear and a lot of understanding. They are available 24/7 to assist you with your queries.

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